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Privacy at judi13 — What You Should Know

When you open an account with judi13, your personal information and payment details are protected by clear, straightforward privacy rules.

Account verification encryptedPayment data separate from gameplay logsIndonesia region compliant
judi13 Privacy at judi13 — What You Should Know
GET IN TOUCH

Privacy Questions & Data Requests

Email Support Send privacy questions or data-access requests to our support inbox.
Live Chat Chat with our team during operating hours (08:00–22:00 Indonesia Time, daily) to ask about…
Account Dashboard Open your account settings in the top-right menu to view your stored email, phone…
HOW WE PROTECT YOU

Security, Cookies & Account Control

Password & Login

Your account is protected by your unique password, which we never store in plain text.

Cookies & Tracking

judi13 uses cookies to keep you logged in, remember your table preferences and detect suspicious login attempts from new devices.

Payment Security

Deposits via DANA, OVO, GoPay and QRIS are routed through encrypted payment gateways.

Data Retention

Active account data (name, email, phone) is kept as long as your account exists.

Third-Party Access

We share your data with payment processors (DANA, OVO, GoPay, QRIS) only to complete your deposit or withdrawal.

Your Rights & Requests

You can request a copy of your personal data, ask us to correct errors, or request deletion of your account.

Frequently Asked About Your Privacy

Your payment credentials never reach our servers. When you tap deposit and choose your payment method, you're redirected to the payment app itself to authorise the transfer. We receive only a confirmation reference, not your password or card details. All payment flows use industry-standard encryption.

Yes. You can request account deletion by emailing [email protected] with your username. We'll remove your name, email, phone and payment history within 30 days. Gameplay logs and transaction records stay for seven years to comply with local financial rules, but are anonymised and unlinked from your identity.

Only you and our support team can access your personal gameplay logs through your account. Our analytics team sees aggregate data (total spins per day, popular games) but never individual player records. We keep active session logs for 90 days, then move them to archive for one year.

No. We do not rent, sell or share your personal information with third parties for marketing or profit. We share data only with payment processors (DANA, OVO, GoPay, QRIS) to complete transactions, and with game studios as anonymised gameplay trends to improve performance and game availability.

Your account remains active indefinitely. We do not auto-delete inactive accounts. Your stored email, phone and payment methods stay on file so you can return and resume play. If you wish to close the account, contact support or request deletion via [email protected].

Open your account settings (top-right menu) to update your email, phone and notification preferences. For cookies, adjust your browser settings to block or manage them. Some cookies are essential for login and payment processing, so disabling all may prevent you from accessing the lobby.

Email [email protected] immediately with details of the issue and your account username. Our privacy team investigates within 24 hours. If you suspect unauthorised access, change your password and contact live chat (08:00–22:00 Indonesia Time) to lock your account while we investigate.